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Main Dealer of Ricoh Equipment in the North East


Personal, Proven,


The customer is always our main priority


Over 50 years, in both Sales and Service


Environmentally sound products

The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer… Peter Drucker

Service is our passion. Customers are our strength.

Carter Business Systems Limited is a local North East business which was established in January 1999 by Stephen Oxley and Graham Nicholson. Between them they have combined experience in the Photocopier industry of over 50 years, in both Sales and Service and can therefore provide a wealth of experience and advice in all areas.

As a main dealer of Ricoh equipment in the North East, our aim is to meet photocopying and printing needs of all major business sectors at an affordable cost and provide efficient and good quality customer service at all times – the customer is always our main priority.


Our range of industry-leading hardware and software products has been designed to enhance every environment

Our service engineers are trained to the highest standards possible, to enable us to maintain good response times and quality service at all times thus minimising any inconvenience to our customers.

We also supply a comprehensive range of software packages to help enhance all business types and of all sizes.

We value our customers as the foundation of our business. Our relationships with customers and suppliers are based on principles of respect and mutual benefit. We aim to develop lasting relationships, build on what we do well and to innovate to meet changing customer needs.

Our mission statement is quite simply: ‘Service is our passion. Customers are our strength.’